Sacto 9-1-1
June 2, 2011
Folsom PD: Reimbursement scam targets local eateries

Folsom police are warning local businesses of a scam used twice at local eateries in the last week.

On May 30, the Togo's on East Bidwell Street received a phone call from an individual claiming to be in the company's corporate office, who told employees that a customer had accidentally been overcharged by $80 for a food order a couple days earlier, according to a Folsom Police Department release.

The caller advised employees that the customer would be returning to the restaurant to collect the money that she had been overcharged.

Shortly after the telephone call, the customer arrived at the restaurant, collected the $80 and waited in line to purchase another sandwich, the release states. A suspicious employee called restaurant management, which advised that the corporate office would not have handled the matter with a "casual phone call," the release states.

The employee confronted the woman, who fled in a gold, 1990s four-door Acura driven by a male whose left arm was covered in tattoos, according to the release.

The female suspect was described as being in her 20s, 5 feet, 8 inches tall, thin with a blonde ponytail.

Folsom police later received a report from a coffee shop on Folsom Boulevard describing the same scam and suspects, the release states. In that case, employees did not turn money over to the suspect.

Police urge employees to discuss company protocol for such situations with their employers, and suggest that businesses have stipulations in place requiring customers receiving cash refunds to present a valid state identification.

Anyone with information about the two suspects in the scam is asked to contact the Folsom Police Department's anonymous tip line at (916) 930-1098 or at

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