Sacto 9-1-1
September 18, 2013
Some wireless 911 calls routed directly to Sacramento police dispatchers

The Sacramento Police Department has launched the first phase of a plan to take wireless 911 calls.

The department today began taking wireless 911 calls in a limited area of South Natomas. The calls in that area will be routed directly to the Sacramento Police Department's Communications Center. Until now, all wireless 911 calls within the city were routed through the California Highway Patrol Communication Center before being transferred to a police dispatcher.

The goal is to improve 911 answer times and decrease emergency service response times for wireless callers, according to a Police Department news release. Eventually, officials said, Sacramento police dispatchers will take all cellular 911 calls within the city, saving time that can be critical in an emergency situation.

Funding for the first phase of the Police Department's wireless deployment plan was funded by Measure U, a sales tax increase approved by Sacramento voters last November.

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