March 21, 2007
Questions About Queues

Let's say you've driven 15 miles to get to a hot new restaurant. You haven't made reservations but you have a hunch that not many other diners yet have heard of this place. You're wrong. When you arrive, the hostess tells you the wait for a table will be 90 minutes.

What do you do? Stick around or leave for someplace else? What's the longest you will wait for a table? Where hereabouts have you run into the longest waits? What do you do while you wait? What kind of strategies have you come up with to avoid waits at restaurants that don't take reservations? What do you think the restaurateur should do to ease your wait? (I've just read of a no-reservations restaurant in Sydney where the owner has put in an antipasto bar to provide diners with something to nibble on while they wait.)

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