The problem: Earlier this month, the city of Sacramento's sprinklers on Addison Way near Meadowview Road in south Sacramento were stuck on for a reported five days, pooling in a nearby retention basin. A resident of the area contacted the office of Councilwoman Bonnie Pannell on the fourth day, a Sunday.
The solution: Pannell's district director notified the city Department of Utilities, which shut off the water by 11:30 a.m., the next day. The city conducted tests and discovered broken irrigation and a broken valve.
By 3 p.m., the valve was replaced, said Jessica Hess, spokeswoman for the Utilities Department. She said the problem was unusual in that no one called to complain before the weekend. A Bee reader, however, reported mid-afternoon watering at the site.
The city encourages Sacramento residents to report any water problem, no matter the source. Residents may do so anonymously by calling 311 or by e-mail at firstname.lastname@example.org, Hess said.
By city ordinance, summer watering hours are limited to before 10 a.m. or after 7 p.m. Addresses with odd numbers may be watered only on Tuesdays, Thursdays and Saturdays. Residents and business owners with even-numbered addresses may water on Wednesdays, Fridays and Sundays.
No watering is allowed on Mondays.