The Scoop

A blog about what's new and changing on sacbee.com

November 15, 2010
Sacbee migrating to new commenting system

To better serve our readers, sacbee.com will be switching to a new article commenting service called Disqus on Wednesday, Dec. 1.  Disqus offers many new options to watch, follow and share comments - and promotes greater accountability among contributors to boost the overall quality of comments. To help you better understand what this change means, we've put together a list of questions and answers about the switch to Disqus.

 

Will I need to register again?

No.  If you are already registered with sacbee.com your existing login information will continue to work.  If you have forgotten your username and password, you can have the information resent to you by visiting the following link

 

Will I need to log into the site again?

If you were logged into sacbee.com during your last visit, you will remain logged into the site following the launch of Disqus commenting. 

 

Will I be able to sign in using my Facebook or Twitter login?

Yes. You will now be able to log in and comment using your existing your sacbee.com username and password, or use your loging and password for Dsiqus, Facebook and Twitter.

 

Can I keep my old Avatar?

Avatars will not be migrated to the new commenting system. We have created a default Avatar for readers that log in using their sacbee.com username and password. If you want to display a unique Avatar, you will need to upload one to Disqus, Facebook or Twitter, and then post on sacbee.com using that account.

 

Will I be able to keep the screen name I post my article comments under?

Yes. Your sacbee.com screen name will remain unchanged. If you decide to log in and post comments using your Disqus, Facebook or Twitter account, your screen name will match that service instead.

 

Will I still be able to indicate my approval of comments using the "recommend" button? 

Yes, but this button has been renamed to "Like."

 

Will I still be able to "reply" to comments? 

Yes. The ability to reply to specific comment posts will remain a core of  sacbee.com.

 

Will I be able report abuse on comments I deem inappropriate? 

Yes. This method of community moderation for comments will remain consistent as we transition to Disqus.

 

So what are some of the new features we will get with Disqus?

·        You will be able to select how comment threads are organized.  Some people prefer to read the newest comments first, while others prefer to read the oldest comments first.  Others prefer to sort on comments that have the best rating (highest number of "likes") or are the most popular (highest number of "likes" and replies). You can lock in your personal preference by selecting from among the options presented in the "Sort by" drop down menu that appears above the comments you are reading. This setting follows you across the site as you read articles and can be changed at your convenience. 

 

·        You will have the option of subscribing via email to a comment thread by clicking the "Subscribe by email" button at the bottom of the comment box. New comments will be sent to your email inbox, where you may read and respond by email.

·         You will be able to subscribe via RSS to a comment thread by clicking the "Subscribe by RSS" button at the bottom of the comment box.  This link will include step-by-step instructions on how to set up the RSS subscription.

·        If you are logged in using your Facebook account, you will be able to share your comments on specific articles to your Facebook profile page, just by clicking the "Share on Facebook" link directly beneath the comment box.  This is a per-post selection, so each time you comment on an article or reply to another comment, you will need to indicate your interest in sharing the post to Facebook.

 

What will happen to my old comment posts? 

We are taking this opportunity to start fresh.  Past comments will remain visible on old articles for a week or two as we migrate fully to the new commenting service.

 

What about my profile and personal blog page?

After much consideration, sacbee.com has decided to discontinue these services. Several factors contributed this decision. Only a few users have set up a profile or personal blog, and there wasn't an easy way to find friends' profiles. Most users rely on Facebook as their primary profile site. Our hope is that the additional Facebook login option will provide our readers with the best of both worlds: the ability to comment on sacbee.com with their Facebook account information and the ability to share selected posts to their Facebook profile page.

 

 

If I run into problems or want to share feedback, who should I contact?

For problems with article commenting or for feedback on the changes, email feedback@sacbee.com.

About Comments

Reader comments on Sacbee.com are the opinions of the writer, not The Sacramento Bee. If you see an objectionable comment, click the "report abuse" button below it. We will delete comments containing inappropriate links, obscenities, hate speech, and personal attacks. Flagrant or repeat violators will be banned. See more about comments here.

What You Should Know About Comments on Sacbee.com

Sacbee.com is happy to provide a forum for reader interaction, discussion, feedback and reaction to our stories. However, we reserve the right to delete inappropriate comments or ban users who can't play nice. (See our full terms of service here.)

Here are some rules of the road:

• Keep your comments civil. Don't insult one another or the subjects of our articles. If you think a comment violates our guidelines click the "report abuse" button to notify the moderators. Responding to the comment will only encourage bad behavior.

• Don't use profanities, vulgarities or hate speech. This is a general interest news site. Sometimes, there are children present. Don't say anything in a way you wouldn't want your own child to hear.

• Do not attack other users; focus your comments on issues, not individuals.

• Stay on topic. Only post comments relevant to the article at hand. If you want to discuss an issue with a specific user, click on his profile name and send him a direct message.

• Do not copy and paste outside material into the comment box.

• Don't repeat the same comment over and over. We heard you the first time.

• Do not use the commenting system for advertising. That's spam and it isn't allowed.

• Don't use all capital letters. That's akin to yelling and not appreciated by the audience.

You should also know that The Sacramento Bee does not screen comments before they are posted. You are more likely to see inappropriate comments before our staff does, so we ask that you click the "report abuse" button to submit those comments for moderator review. You also may notify us via email at feedback@sacbee.com. Note the headline on which the comment is made and tell us the profile name of the user who made the comment. Remember, comment moderation is subjective. You may find some material objectionable that we won't and vice versa.

If you submit a comment, the user name of your account will appear along with it. Users cannot remove their own comments once they have submitted them, but you may ask our staff to retract one of your comments by sending an email to feedback@sacbee.com. Again, make sure you note the headline on which the comment is made and tell us your profile name.

hide comments

On October 14, The Sacramento Bee will temporarily remove commenting from sacbee.com. While we design the upgrade, we encourage you to tell us what you like and don't like about commenting on sacbee.com and other websites. We've heard from hundreds of you already and we're listening. Please continue to add your thoughts and questions here. We also encourage you to write Letters to the Editor on this and other topics.



About The Scoop

The Scoop is a blog where the managers of sacbee.com talk about new initiatives and our plans for sacbee.com. You can reach us by at the e-mail addresses below or you can comment on our postings.

Tom Negrete is managing editor of The Bee and oversees the daily work of journalists who produce news content for the newspaper and sacbee.com. Negrete, who has been at The Bee since 1994, has served as assistant managing editor for business and sports, sports editor and assistant city editor. E-mail him at tnegrete@sacbee.com or reach him at (916) 321-1171.

Seán McMahon is The Bee's Director of Digital Media, overseeing the interactive efforts of the company. His e-mail is smcmahon@sacbee.com.

Linda Gonzales is digital team leader for Sacbee.com and has been an editor at The Bee since 1995. You can email her at lgonzales@sacbee.com.

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