The State Worker

Chronicling civil-service life for California state workers

December 2, 2010
Bee working to fix Disqus comment system kinks

The Bee launched a new comment system on Wednesday -- and it has a few bugs to work out for Internet Explorer 8 users.

The most common complaint that we've fielded is that logged-in users can't figure out where to write their comments. The former system's comment field was located at end of a story or blog item and before the posted comments. With the new system, Disqus, the comment field is at the bottom of the posted comments under "Add New Comment."

But if you're using IE 8 -- which we understand is the default browser for many or most state PCs -- you'll see "Add New Comment" but no text box for your comments. That's one of the glitches our IT staff is working to fix.

Firefox users don't have this problem, so if you can switch to that browser to surf sacbee.com, we highly recommend it.

We've received several dozen e-mails and a handful of phone calls about the new system's shortfalls. A few people have asked if the change to Disqus and the commensurate problems arising from the switch are a backdoor effort by The Bee or The State Worker to tamp down comments that are sometimes critical of our coverage.

Quite the opposite. Disqus has features (when working properly) that allow users to follow comment threads via e-mail, log in with their Facebook or Twitter accounts and edit their own posts online. The move to the new system was made to enhance and expand comment opportunities and exposure, not restrict them.

So hang with us. When our techs smooth out the kinks in the system, we'll let you know.

On October 14, The Sacramento Bee will temporarily remove commenting from sacbee.com. While we design the upgrade, we encourage you to tell us what you like and don't like about commenting on sacbee.com and other websites. We've heard from hundreds of you already and we're listening. Please continue to add your thoughts and questions here. We also encourage you to write Letters to the Editor on this and other topics.



About The State Worker

Jon Ortiz The Author

Jon Ortiz launched The State Worker blog and a companion column in 2008 to cover state government from the perspective of California government employees. Every day he filters the news through a single question: "What does this mean for state workers?" Join Ortiz for updates and debate on state pay, benefits, pensions, contracts and jobs. Contact him at (916) 321-1043 and at jortiz@sacbee.com.

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