The State Worker

Chronicling civil-service life for California state workers

November 14, 2012
Check out the new DMV 'Answerman' video

California's Department of Motor Vehicles rolled out a new online video campaign featuring "Answerman," who will "not only tickle your funny bone, he will answer many frequently asked questions such as how to register your car for the first time, how to get a California driver license, and what happens if your car fails the smog test among many others," DMV says.

The department has been on the cutting edge of how the state uses technology to interact with Californiai residents, such as deploying ATM-style kiosks in field offices and using the Internet to ease appointments and vehicle registration. It also was an early adopter of Facebook and Twitter.

Here's an example of the department's latest venture:

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About The State Worker

Jon Ortiz The Author

Jon Ortiz launched The State Worker blog and a companion column in 2008 to cover state government from the perspective of California government employees. Every day he filters the news through a single question: "What does this mean for state workers?" Join Ortiz for updates and debate on state pay, benefits, pensions, contracts and jobs. Contact him at (916) 321-1043 and at jortiz@sacbee.com.

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