This is the first in a series that reviews California's 10 most-expensive state government information technology projects, according to the Department of Technology. First up, an infamous trip-up at a department that touches nearly every adult in California.
Name: Information Technology Modernization
Department: Department of Motor Vehicles
Vendor/contractor: HP Enterprise Services (a division of Hewlett-Packard)
Total cost: $208.1 million
Amount spent to date: $135 million
Percent of project complete: Cancelled in January 2013
Estimated timeframe: July 2006 - July 2013 (6.9 years)
What was it? An overhaul of DMV's systems for registering vehicles, and for licensing drivers, driving schools and other driving-related businesses. DMV officials say the licensing part of the job was completed and that they intend to pursue the work related to vehicle registration.
The official line: "This project will incrementally upgrade the Department's core systems and processes over a seven year timeframe by modernizing all components of the existing Driver License, Vehicle Registration, and Occupational Licensing legacy systems applications and programs, transactions processing and database architecture using more current and easier to support technologies."
Red flags: Faulty programming, staffing problems, according to the project's final December 2012 status report.
Editor's Note: This post and its headline have been updated to reflect that the licensing work was completed, but that the DMV will pursue the registration work. Updated 9:35 a.m. on July 30, 2013.