The State Worker

Chronicling civil-service life for California state workers

August 8, 2013
California IT snapshot: Tax agency going web-user friendly

Californians filed nearly 15.7 million personal income tax returns to the state Franchise Tax Board last year, translating into more $50 billion for the state's coffers.

Now the agency is working on a new IT system to streamline operations and make dealing with the agency more like handling an online bank account:

Name: Enterprise Data to Revenue Project
Department: Franchise Tax Board
Estimated total cost: $522 million
Amount spent to date: $153 million
Percent of project complete: 35 percent
Time frame: July 2008 - July 2017 (8 years)

What is it? A new system to file and electronically validate state tax documents. It will also allow filers to submit taxes online, make payments and view previous tax returns.

The official line: "This project is a major enterprise wide solution that will introduce a business process management system for the filing of tax returns in conjunction with expanded data capture of tax documents, enhanced validation of tax return information. The EDR will reduce the 'tax gap' and is anticipated to increase revenue up to $1 billion annually upon implementation."

Current red flags reported: None

This is the ninth in a series of daily posts looking at California's 10 most-expensive state computer projects as listed on the Department of Technology's website.

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About The State Worker

Jon Ortiz The Author

Jon Ortiz launched The State Worker blog and a companion column in 2008 to cover state government from the perspective of California government employees. Every day he filters the news through a single question: "What does this mean for state workers?" Join Ortiz for updates and debate on state pay, benefits, pensions, contracts and jobs. Contact him at (916) 321-1043 and at


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